Tag Archives: Pleasing your boss and your clients

  • Tactics of influence

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    You can always trust Shane Parrish at Farnam Street Blog to summarise the important stuff well. Here are the 9 Primary Tactics Used to Influence Others.

  • How To Be Someone People Love To Talk To

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    I just love this: How To Be Someone People Love To Talk To. Everything you want to know, including how to lower your phone bill how to make a good first impression, prevent awkward silences and what the best subjects to discuss are.

  • Learned Helplessness

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    Interesting take on Learned Helplessness in organisations: When people believe that their efforts at work don’t matter, they tend to respond in one of two ways. Sometimes they check out and stop trying, like the mathematically challenged child. The other response is less obvious at first. They do the opposite. They become hyperactive. They accept every opportunity […]

  • How To Read People Like Sherlock Holmes

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    Want to read people better? Read this article on Reading people like Sherlock Holmes does.  Here’s his summary: Don’t make assumptions based on a single item. Look for trends and themes. (And definitely eye the trash can.) First impressions are often accurate but be ready to update them quickly. Extroversion and self-esteem are easy to spot. Clothing can […]

  • The frame matters

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    When Santa asks a kid “What do you want for Christmas” they choose the big chocolate. When Santa asks a kid “What do you want to give to someone for Christmas” they choose the small chocolate. The words you use and particularly the frame you use matters.